Responsible Gaming
Introduction
Online pokies should be enjoyed purely as entertainment. They are games of chance designed for fun, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and outcomes are determined by random chance. Please gamble responsibly and within your means.
Age Verification
Online gambling in New Zealand is strictly for individuals aged 18 years and over. By accessing online pokies, you confirm that you are of legal age and comply with New Zealand gaming laws. If you are under 18, please do not use these services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of these warning signs, please seek help:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for bills, rent, or essential expenses
- Hiding your gambling activity or lying about how much you gamble
- Spending more time and money on gambling than intended
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Using gambling to escape problems, stress, or negative emotions
- Neglecting family, work, or social commitments due to gambling
- Borrowing money or going into debt to fund gambling
- Friends or family expressing concern about your gambling habits
- Failed attempts to cut down or stop gambling
Self-Help Tools
Many reputable online gambling platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month
- Loss Limits: Restrict the amount of money you're willing to lose in a session
- Reality Checks: Set reminders to take breaks and reflect on your gambling
- Time Limits: Limit the duration of your gambling sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
- Cooling-Off Periods: Take a break from gambling for a set period
Use these tools proactively to maintain healthy gambling habits.
Support Organisations in New Zealand
If you're struggling with problem gambling, confidential support is available through these organisations:
New Zealand
- Gambling Helpline Aotearoa: Free, confidential support
Phone: 0800 654 655 (available 24/7)
Text: 8006 (text "HELP" and follow instructions)
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation: Counselling and support services
Phone: 0800 664 262
Website: www.problemgambling.nz
International Support (if applicable)
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
Take Action Today
If you have concerns about your gambling or suspect you may have a problem, please reach out for help immediately. Problem gambling is treatable, and support is available. You are not alone, and seeking help is a sign of strength, not weakness.
Contact the Gambling Helpline Aotearoa on 0800 654 655 for free, confidential advice today.